Improving Customer Service in Consumer Supply Chains

March 23, 2017

Not that long ago, supply chains merely had to contend with retailers, and it was the retailers job to deal with the consumer. This model doesn’t exist in the same way anymore, and increasingly, supply chains are businesses to consumer. As such, improving customer service is pivotal to supply chains success. Read more

What Disrupts the Supply Chain?

March 1, 2017

Those responsible for supply chain management are well-versed in preparing for disruption if they want to maintain efficiency and weather the storms that affect a global industry. Typically attention has focused on Asia as being the hotbed for disruption, but a recently published report by Resilinc reveals that North America has overtaken Asia for disruption events in supply chains. Read more

Supply Chain Hacking – What’s Your Weakest Link?

January 3, 2017

You’re only as strong as your weakest link, and modern day supply chains have a myriad of hidden entrances throughout the chain where hackers can gain access and cause havoc. Ensuring that your supply chain doesn’t get hacked needs to be a strategic priority for all supply chain managers. Read more

Supply Chain Management in 2017: Key Considerations

January 1, 2017

The landscape of Supply Change Management has undergone a seismic change over the last few years, and the pace of change doesn’t look to be letting up any time soon. Keeping apace of the changes in Supply Change Management will be key for successful supply chains in 2017 and beyond. Here are some key considerations for Supply Chain Management in 2017. Read more

5 Truths of Supplier Relationships in the Supply Chain

December 19, 2016

Supplier Relationship Management (SRM) has firmly become an area of interest for those looking to improve their supply chain management, but what are the truths relating to this all-important relationship? How can the relationship with suppliers be improved to benefit the whole supply chain? Read more

Managing Demand Driven Supply Chains

October 14, 2016

Not so long ago those at the top of the supply chain were the source of demand, a push-driven process where demand could be carefully managed and contained. With a complete shift in the global marketplace, and with the advent of the digital age, this traditional supply chain structure has been largely turned on its head. Read more